1
Start with the order
Sign in, open your order, and contact the seller promptly with the item, reason, and supporting photos when relevant.
Made for Canada
Returns & Refunds
A straightforward path when an order is not right
2
Eligibility
Return conditions and time windows depend on the product and seller policy. Personalized, perishable, hygiene-sensitive, or final-sale items may be excluded where permitted by law.
3
Refunds
Approved refunds are returned through the original payment method. Your financial institution controls the final posting time. Your statutory consumer rights still apply.